Krissie is the Head of Digital Influencing at Scope. She has a background in service design and is a strong advocate in the sector for collaboration and being customer-centred. In her previous role at Breast Cancer Care she led on the creation of the award-winning app "BECCA" which supports women after breast cancer treatment. She’s now running Scope's Big Hack, a programme which seeks to make the digital world more inclusive. Collaboratively driven and with the experience of disabled customers at its core, The Big Hack runs large-scale hackathons and shares knowledge around accessibility, inclusive design and inclusive workplaces to help businesses improve their customer offer for everyone.